Shipping Policy

US ORDERS

All orders are processed within 1-3 business days. US orders are normally delivered within 1-7 business days from the ship date.

USPS First Class: 3-7 business days

USPS Priority Mail: 1-3 business days

Please understand these ship times do not include processing time. The estimated times of arrival can vary depending on the selected shipping option.  

You may track the status of your order at any time by visiting www.orders.nuzumsnaturals.com and providing your order’s tracking number.

WRONG OR INCOMPLETE ADDRESS: If your package is sent back to us due to an incorrect or incomplete address, all delivery cost to re-deliver to a corrected address must be paid by you. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

INTERNATIONAL ORDERS & RESTRICTIONS

For international orders please allow us 1-2 days to assure that your package will be allowed in your country. If for any reason we are unable to ship to your country, we will refund you with your full amount back to your original form of payment. For international orders please track your package closely. As soon as it is in your country contact customs to arrange delivery.

Orders are normally delivered within 4 to 6 weeks from the ship date.

We currently do not ship to the following countries due to their laws and regulations:

  • Mexico
  • Venezuela
  • Germany
  • Russia

Customs:

International shipments may have additional import duties and fees. Nuzum’s Naturals is not responsible for any additional charges. Please contact your local customs office for current policies and procedures.

If you have any further questions on shipping, please contact us.